HAVE QUESTIONS ABOUT YOUR BILL?
FINANCIAL ASSISTANCE PROGRAM AT JOHNSON COUNTY HEALTHCARE CENTER
In continuing efforts to provide our patients with quality care and assistance, Johnson County Healthcare Center changed payment policies in late 2015. Our facility now uses the services of Receivable Solutions for patients who need to set up low monthly payments.
JOHNSON COUNTY HEALTHCARE CENTER OFFERS PAYMENT OPTIONS:
- Accounts that are paid within 30 days of the first statement may qualify for a 20% discount. When making the payment, the patient has to request this discount at the time of payment. This offer does not apply to Amie Holt Nursing Home accounts, accounts qualifying for financial assistance, or for Cash and Carry Services (ie durable medical equipment from PT, Cosmetic Surgery, Thursday Wellness Labs, Foot Clinic, Employee Prescriptions, Sharps Containers, Hearing Aids, etc..)
- The patient may also elect to pay the balance in full within one year of the date of service. The patient will need to contact Diana Carpenter at Johnson County Healthcare Center to obtain a predetermined monthly payment for their account. There will be a minimum monthly payment of $50.00 for accounts less than $500.00.
If neither of these payment options would fit within a patient’s budget, a third option is available. Johnson County Healthcare Center enlists the services of a billing agent, Receivable Solutions.
Receivable Solutions provides our patients with prompt, courteous service and assists them with payment arrangements for the Johnson County Memorial Hospital and the Family Medical Center. As always, no interest or late penalties will be assessed on a patient’s account. Also, Receivable Solutions does not report to a credit reporting agency.
Once a patient’s account is forwarded to Receivable Solutions, the patient will make their payments directly to Receivable Solutions. Receivable Solutions offers various payment options. Payments can be made by either cash, check, credit or debit cards. Receivable Solutions can also set up automatic payments through a patient’s bank account.
Johnson County Healthcare Care understands that in these financial times, it may also be necessary for a patient to ask for assistance in paying their bill. Therefore, our facility has various financial Assistance Programs.
For our Senior Citizens on limited incomes or for individuals that are disabled and on limited incomes, our facility offers a charity write off for any remaining balances after their insurance has been billed. An individual under these circumstances would qualify if their income is less than 150% of the government’s poverty level.
JCHC also offers financial assistance for individuals with limited income. This program is on a sliding scale basis, which is calculated for incomes up to 120% of a family's gross income and the number of family members.
We also offer charity assistance for patients with extenuating circumstances, such a s hardships due to excessive medical expenses or loss of income due to a death.